On Call Rates

Remote
9am-5pm
On Site
9am-5pm
After Hours
5pm-9am
Emergency
Drop what we're doing
$90 $110 $165 $220

Support Contract Packages


1 Year Term

Our support contract packages are built for businesses that know they will need a certain amount of IT and Computer support every month. Each package comes with a base monthly price that includes the first set amount of hours and then a discounted hourly rate for any additional time. Support Contract Clients benefit from lower rates and priority queue response.

Support Level 1


$400 Includes first 4 Hours
Remote On Site After Hours Emergency
$90 $100 $150 $180

Support Level 2


$800 Includes 8 Hours
Remote On Site After Hours Emergency
$80 $90 $135 $160

Support Level 3


$1,200 Includes 12 Hours
Remote On Site After Hours Emergency
$70 $80 $120 $140

Other Rates

Proactive Server Maintenance $300 per server per month.
 
Travel Time Billed one way from the time we depart to the time we arrive at your location.
Remote Support Billed at 1/2 hour increments.
On Site Support Billed at minimum 1 hour, 1/2 hour increments after the first hour.
After Hour Support Billed at 1 hour increments.
Emergency Support Billed at 1 hour increments.

IAPZ is an information technology company based in BC Canada.

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BC, Canada