On Call Rates

Remote
9am-5pm
On Site
9am-5pm
After Hours
5pm-9am
Emergency
Drop what we're doing
$90 $110 $165 $220

Support Contract Packages


1 Year Term

Our support contract packages are built for businesses that know they will need a certain amount of IT and Computer support every month. Each package comes with a base monthly price that includes the first set amount of hours and then a discounted hourly rate for any additional time. Support Contract Clients benefit from lower rates and priority queue response.

Support Level 1


$400 Includes first 4 Hours
Remote On Site After Hours Emergency
$90 $100 $150 $180

Support Level 2


$800 Includes 8 Hours
Remote On Site After Hours Emergency
$80 $90 $135 $160

Support Level 3


$1,200 Includes 12 Hours
Remote On Site After Hours Emergency
$70 $80 $120 $140

Other Rates

Proactive Server Maintenance $300 per server per month.
 
Travel Time Billed one way from the time we depart to the time we arrive at your location.
Remote Support Billed at 1/2 hour increments.
On Site Support Billed at minimum 1 hour, 1/2 hour increments after the first hour.
After Hour Support Billed at 1 hour increments.
Emergency Support Billed at 1 hour increments.

IAPZ Technology Inc. is an information technology company based in Penticton, BC of the South Okanagan Valley. We provide Computer Support, Network Management, and Custom Web Development Services to small, medium and large size business that can't afford their own internal IT Department, but need the support and professionalism that comes with having one.

Servicing: Summerland, Penticton, Kelowna, Oliver and Osoyoos

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Penticton, BC, Canada

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