Rates

On Call Rates

Remote
9am-5pm
Mon-Fri
On Site
9am-5pm
Mon-Fri
After Hours
Anything outside
9am-5pm
Mon-Fri
Emergency
Drop what we’re doing
$90$110$250$250

Support Contract Packages

1 Year Term

Our support contract packages are built for businesses that know they will need a certain amount of IT and Computer support every month. Each package comes with a base monthly price that includes the first set amount of hours and then a discounted hourly rate for any additional time. Support Contract Clients benefit from lower rates and priority queue response.

Support Level 1

$400 Includes first 4 Hours

RemoteOn SiteAfter HoursEmergency
$90$100$150$180

 

Support Level 2

$800 Includes first 8 Hours

RemoteOn SiteAfter HoursEmergency
$80$90$135$160

 

Support Level 3

$1,200 Includes 12 Hours

RemoteOn SiteAfter HoursEmergency
$70$80$120$140

 

Other Rates

Proactive Server Maintenance$300 per server per month.
 
Travel TimeBilled one way from the time we depart to the time we arrive at your location.
Remote SupportBilled at 1/2 hour increments.
On Site SupportBilled at minimum 1 hour, 1/2 hour increments after the first hour.
After Hour SupportBilled at 1 hour increments.
Emergency SupportBilled at 1 hour increments.