Open Settings › Billing (under You). For IAPZ Small Business, only the business's Owner sees its billing. For IAPZ Cashflow on its own, it's yours.
The free trial
When you sign up, choose Add your card. Your card goes on Stripe's secure page, and IAPZ never sees your card number. You get a 14-day free trial, the first time you try each plan. Nothing is charged until the trial ends, and you can cancel before then at no cost.
Your plan and the next charge
Billing shows your plan, what it costs (plus tax), and where it stands: the free trial's end, a change waiting for your renewal, or the date a cancelled plan ends. Next charge is what Stripe will charge next, tax included, and on what date.
Changing plan
Choose Change plan. Pick Monthly or Yearly, the size, and whether to add IAPZ Cashflow. Before you confirm, it tells you what will happen:
- A plan that costs the same or more over a year starts now. Your card is charged the new plan today, less credit for what's left of your current one.
- A plan that costs less over a year, or going from yearly to monthly, starts when your plan renews. You keep your current plan until then. Paying yearly costs less over a year (2 months free), so switching the same plan to yearly starts at your renewal too.
- During the free trial, every change starts now and nothing is charged.
A change waiting for your renewal shows on Billing, with Keep to undo it.
What each plan allows
| Starter | Business | Pro | |
|---|---|---|---|
| Users | 1 | 5 | Unlimited |
| Locations | 1 | 3 | Unlimited |
| Brands | 1 | 3 | Unlimited |
Every plan has every feature. Archived locations and brands don't count, so archiving one you no longer use frees its place. When you reach your plan's limit, adding another says what your plan allows, with Change plan beside it. Nothing you already have is ever removed or locked.
To move to a smaller plan, your business must fit it first. Change plan tells you what to archive before you can.
Your card, invoices and cancelling
Manage billing opens Stripe's page, where you can:
- change your card;
- see and download your invoices;
- change your billing address, name, or GST/HST number;
- cancel.
Cancelling keeps your apps working until the end of the period you've paid for, or of the free trial, and then access ends. There are no refunds, including for the rest of a period after you cancel. To keep going after cancelling, choose Don't cancel on Stripe's page, or pick a plan with Change plan.
A payment that didn't go through
If a payment fails, Billing says so and Stripe tries your card again for a while. Your apps keep working meanwhile. Choose Update card to give Stripe another card.